Privacy Policy

Last Updated: October 8, 2026

Montclarent is an online accessories brand operated by Levantan LLC, a company based in the United States.

Montclarent operates this website and online store, providing customers with access to our products, content, customer support, and related services (collectively referred to as the "Services").

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

At Montclarent, we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, place an order, contact our customer support team, or otherwise interact with our Services.

By using our Services, you acknowledge that this Privacy Policy has been made available to you.

1. Personal Information We Collect

Depending on how you interact with Montclarent, we may collect the following categories of personal information:

  • Contact Information: Your name, email address, telephone number, billing address, and shipping address.

  • Payment Information: Payment method information, transaction records, payment confirmations, and limited payment details provided by our payment processors.

  • Account Information: Account credentials, preferences, and settings associated with your customer account.

  • Order and Transaction Information: Products purchased, order history, returns, cancellations, and product preferences.

  • Customer Communications: Messages, inquiries, and correspondence submitted to our customer support team.

  • Device Information: IP address, browser type, device identifiers, operating system, and network information.

  • Website Usage Information: Pages visited, browsing activity, interactions with our website, and information collected through cookies or similar technologies.

We collect personal information only as reasonably necessary for the purposes described in this Privacy Policy.

2. How We Collect Information

We may collect personal information through several methods:

  • Directly From You: When you place an order, create an account, subscribe to communications, or contact customer support.

  • Automatically: Through cookies, analytics tools, and similar technologies when you browse or interact with our website.

  • Service Providers: From Shopify, payment processors, shipping providers, and other partners involved in operating our store.

  • Business and Advertising Partners: From advertising platforms and other third parties where permitted by applicable law.

3. How We Use Your Information

We use personal information for legitimate business purposes, including the following:

Providing and Improving Our Services

We use customer information to process purchases, arrange shipping, manage returns and refunds, maintain customer accounts, and improve the overall shopping experience.

Marketing and Advertising

We may use information about your interactions with our website to provide relevant product recommendations, measure advertising performance, and display advertisements through platforms such as Google Ads.

Where permitted by law, we may also send promotional communications about Montclarent products, collections, or special offers.

Customers may unsubscribe from marketing emails using the unsubscribe link included in those communications.

Security and Fraud Prevention

We may process personal information to identify potentially fraudulent transactions, verify orders, prevent unauthorized activity, and maintain the security of our website.

Customer Communication

We use contact information to respond to inquiries, provide order updates, address delivery concerns, and assist customers with returns or refunds.

Legal Compliance

We may use, retain, or disclose personal information when necessary to comply with applicable laws, regulations, legal obligations, or lawful requests from government authorities.

4. Sharing Personal Information

Montclarent may share personal information with trusted third parties when reasonably necessary to operate our business.

These parties may include:

  • Shopify: Our e-commerce platform provider.

  • Payment Processors: Providers responsible for securely processing transactions.

  • Shipping and Fulfillment Partners: Companies involved in preparing, shipping, and delivering customer orders.

  • Customer Support Providers: Services that help us respond to customer inquiries.

  • Analytics Providers: Services that help us understand website performance and customer interactions.

  • Advertising Partners: Platforms such as Google Ads that support advertising measurement and, where applicable, personalized advertising.

  • Legal Authorities: When disclosure is required or permitted by applicable law.

  • Business Successors: Parties involved in a merger, acquisition, restructuring, or transfer of business assets.

We do not sell customer contact lists to third parties for their independent marketing purposes.

However, certain advertising and analytics activities may be considered a "sale," "sharing," or targeted advertising under applicable US state privacy laws. Where required, we provide customers with the ability to exercise their applicable opt-out rights.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality, analyze performance, and improve the customer experience.

These technologies may be used for:

  • Maintaining essential website and checkout functionality.

  • Remembering customer preferences and shopping cart contents.

  • Understanding website traffic and visitor interactions.

  • Measuring advertising effectiveness.

  • Displaying relevant advertisements where permitted by law.

We may use services such as Google Analytics, Google Ads, and Shopify's analytics features where enabled.

You may be able to manage certain cookies through your browser settings or privacy preferences available on our website.

Disabling some cookies may affect the functionality of certain website features.

6. Shopify and Third-Party Services

Our online store is hosted by Shopify.

Shopify may collect and process certain personal information to provide e-commerce functionality, payment services, fraud prevention, and other platform-related services.

Information submitted through our website may also be processed by authorized third-party service providers.

For additional information about Shopify's privacy practices, please review:

Shopify Consumer Privacy Policy

You may also visit:

Shopify Privacy Portal

7. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Montclarent does not control the privacy practices, security measures, or content of external websites.

We encourage customers to review the privacy policies of third-party websites before submitting personal information.

8. Children's Privacy

Montclarent's Services are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact our customer support team.

We will review the situation and take appropriate action in accordance with applicable law.

9. Data Security and Retention

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, or disclosure.

Our website uses secure connections, and payment transactions are handled through established payment service providers.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to:

  • Process and fulfill orders.

  • Provide customer support.

  • Maintain business and transaction records.

  • Comply with applicable legal and tax obligations.

  • Resolve disputes.

  • Prevent fraud and maintain website security.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on your state of residence and applicable US privacy laws, you may have certain rights regarding your personal information.

These may include:

  • Right to Know: Request information about the personal data we collect and how it is used.

  • Right to Access: Request access to personal information we maintain about you.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Delete: Request deletion of eligible personal information, subject to applicable exceptions.

  • Right to Data Portability: Request a copy of certain personal information in an accessible format.

  • Right to Opt Out: Opt out of certain sales, sharing, or targeted advertising activities where applicable.

  • Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

We will review and respond to verified privacy requests in accordance with applicable law.

To submit a privacy-related request, please contact:

Email: support@montclarent.com

You may also visit Shopify's Privacy Portal:

https://privacy.shopify.com/en

11. California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where these laws apply.

These rights may include requesting access to, correction of, or deletion of personal information, as well as opting out of certain sales or sharing of personal information.

Where legally required, Montclarent will provide appropriate methods for exercising these rights.

We will not unlawfully discriminate against customers for exercising their applicable privacy rights.

12. Privacy Complaints

If you have questions or concerns about how Montclarent collects, uses, or handles your personal information, please contact us.

We will review your concerns and make reasonable efforts to resolve them.

Depending on your state of residence and applicable law, you may also have the right to contact a relevant state regulatory authority regarding privacy concerns.

13. International Data Transfers

Although Montclarent primarily serves customers within the United States, certain technology providers and service partners may process or store information in other countries.

Where required by applicable law, we take appropriate measures to protect personal information transferred internationally.

These measures may include contractual protections and other recognized safeguards.

14. Changes to This Privacy Policy

Montclarent may update this Privacy Policy periodically to reflect changes in our business operations, technology, service providers, or applicable legal requirements.

Any updates will be published on this page together with the revised "Last Updated" date.

We encourage customers to review this Privacy Policy periodically.

Contact Information

Have a question about our products, your order, or anything else? Our customer support team is here to help.

Please don't hesitate to get in touch with us using the contact details below.

Store Name: Montclarent

Business Name: Levantan LLC

Company No: 10415453
EIN Number: 38-4378828

Registered Business Address:

15442 Ventura Blvd, Sherman Oaks, CA 91403, United States

US Fulfillment & Warehouse Address:

15 Spencer Pl, Brooklyn, NY 11216, United States

Phone: +1 (516) 202-3915

Email: support@montclarent.com

Customer Service Hours

Monday – Friday:

9:00 AM – 6:00 PM (Pacific Time)

Saturday – Sunday:

10:00 AM – 4:00 PM (Pacific Time)

We aim to respond to all customer inquiries within 24 hours during business hours.