Shipping Policy

Last Updated: October 8, 2026

At Montclarent, we are committed to providing a reliable and straightforward shipping experience for our customers throughout the United States. This Shipping Policy outlines how orders are processed, shipped, and delivered, including estimated delivery times, shipping costs, and important shipping information.

1. Shipping Destinations

We currently ship to customers within the United States.

Shipping availability may vary depending on the delivery address, geographic location, and carrier restrictions.

2. Order Processing

Orders are typically processed within 1–2 business days (Monday–Friday), excluding weekends and public holidays.

Orders placed after our daily cut-off time will begin processing on the following business day.

During periods of increased demand, promotional events, or unforeseen circumstances, processing times may occasionally be extended. If a significant delay affects your order, we will make reasonable efforts to notify you promptly.

3. Shipping Costs

Free US Shipping

Montclarent offers free shipping on all orders across the United States, with no minimum purchase requirement.

There are no additional standard shipping charges at checkout.

4. Estimated Delivery Times

Our estimated shipping and delivery timelines are outlined below:

Processing Time:

1–2 business days (Monday–Friday)

Transit Time:

4–9 business days (Monday–Friday)

Estimated Total Delivery Time:

5–11 business days (Monday–Friday)

Order Cut-Off Time:

6:00 PM (Pacific Time)

Time Zone:

Pacific Time (PT) – Los Angeles, California

All delivery estimates are calculated in business days, excluding weekends and public holidays.

Please note that delivery times are estimates and are not guaranteed. Actual delivery dates may vary due to carrier delays, adverse weather conditions, public holidays, or circumstances beyond our reasonable control.

5. Shipping Restrictions

We currently do not ship to the following addresses:

  • PO Box addresses

  • APO/FPO/DPO military addresses

  • Restricted or inaccessible delivery locations

Additional shipping restrictions may apply depending on the destination and the shipping carrier.

Customers are responsible for providing an accurate and complete shipping address during checkout.

6. Failed Deliveries and Returned Packages

If a delivery cannot be completed due to an incorrect or incomplete address, repeated unsuccessful delivery attempts, or other circumstances outside our control, the package may be returned to the sender.

If this occurs, please contact our customer support team so we can review the situation and discuss available redelivery options.

Additional shipping fees may apply if a package must be shipped again due to an address error or an unsuccessful delivery attempt.

7. Lost or Damaged Orders

If your order is lost during transit or arrives damaged, please contact our customer support team as soon as possible.

Email: support@montclarent.com

Phone: +1 (516) 202-3915

Please include your order number and a brief description of the issue. If your package arrives damaged, photographs of the packaging and affected items may help us investigate the matter more efficiently.

We will review the situation with the shipping carrier and work toward an appropriate resolution.

8. Changes to This Shipping Policy

Montclarent reserves the right to update or modify this Shipping Policy when necessary to reflect changes in our shipping operations, carrier services, or applicable requirements.

Any updates will be published on this page, and the revised policy will include the latest update date.

Contact Information

Have a question about our products, your order, or anything else? Our customer support team is here to help.

Please don't hesitate to get in touch with us using the contact details below.

Store Name: Montclarent

Business Name: Levantan LLC

Company No: 10415453
EIN Number: 38-4378828

Registered Business Address:

15442 Ventura Blvd, Sherman Oaks, CA 91403, United States

US Fulfillment & Warehouse Address:

15 Spencer Pl, Brooklyn, NY 11216, United States

Phone: +1 (516) 202-3915

Email: support@montclarent.com

Customer Service Hours

Monday – Friday:

9:00 AM – 6:00 PM (Pacific Time)

Saturday – Sunday:

10:00 AM – 4:00 PM (Pacific Time)

We aim to respond to all customer inquiries within 24 hours during business hours.